Frequently Asked Questions

Everything you need to know about your beauty haul

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress.

Are your products 100% authentic?

Yes, Beauty Outlet only sources products directly from authorized distributors and the brands themselves to ensure 100% authenticity.

What is your return policy?

We offer a 30-day return policy for unopened and unused products. For hygiene reasons, we cannot accept returns on cosmetics that have been opened.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna.

Are your products cruelty-free?

We carry a wide range of cruelty-free and vegan brands. You can use our 'Values' filter on the shop page to find products that match your ethical preferences.